Privacy Policy

At Epix IPTV ("we", "our", or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or use our IPTV streaming services.

By using Epix IPTV, you consent to the data practices described in this policy.

1. Information We Collect

We only collect the minimum amount of information necessary to provide and improve our services to you:

• Personal Information: When you register for an account or contact support, we may collect your name, email address, and WhatsApp number.
• Payment Information: All payments are processed through secure, third-party payment gateways (like PayPal or Stripe). We do not store or have access to your full credit card numbers or banking details. We only retain transaction metadata necessary for billing and account management.
• Technical Data: To prevent fraud, ensure service quality, and enforce connection limits, our servers automatically log your IP address, device type, and login timestamps.

2. How We Use Your Information

The information we collect is strictly used for operational and support purposes:

• To create and manage your Epix IPTV account.
• To process transactions and send you subscription renewal notices.
• To provide customer support and troubleshoot technical issues you report.
• To monitor server loads and enforce our Terms of Service (e.g., detecting unauthorized account sharing).
• To send you important service updates, such as server maintenance notices or new feature announcements.

3. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties.

We may share limited data only under the following specific circumstances:

• Service Providers: We may share necessary information with trusted third-party providers who assist us in operating our website, processing payments, or delivering emails, provided they agree to keep this information confidential.
• Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. All sensitive data exchanged between your browser and our website is encrypted via SSL (Secure Socket Layer) technology. Furthermore, our databases are secured behind strict firewalls and are accessible only by authorized personnel bound by confidentiality agreements.

5. Cookies and Tracking

Our website uses "cookies" to enhance your user experience. Cookies are small text files placed on your device to remember your preferences (like staying logged in or your preferred dark/light theme). You can choose to disable cookies through your browser settings, though doing so may affect the functionality of certain parts of our website.

6. Your Privacy Rights

You have the right to request access to the personal data we hold about you. You may also request that we correct or delete your personal data at any time. To exercise these rights, or if you wish to completely terminate your account and have your data erased from our servers, please contact our support team.

7. Contact Information

If you have any questions or concerns regarding this Privacy Policy or how we handle your data, please contact our support team: